A passionate startup founder was on the verge of shutting down his business. While sales came naturally to him, managing his team and project execution became a constant challenge. Despite his efforts, his team was unproductive, unmotivated, and often defied workplace expectations
Challenges Faced
Lack of structured HR systems, policies, and processes
Poor hiring decisions leading to an incompetent workforce
No performance management framework to track employee productivity
Tolerating unacceptable behavior, resulting in a toxic work culture
Multiple failed attempts with HR agencies, leading to frustration
With no control over his team, the founder felt overwhelmed. He decided to wind up his business and return to a job—until he met Adroit HR Services.
After a deep analysis of his business challenges, we implemented a strategic HR transformation,
including:
✔️HR System Implementation – Establishing policies, processes, and clear guidelines ✔️ Talent Acquisition & Right Hiring – Replacing underperforming employees with the right talent ✔️Performance Management System – Setting clear KPIs and accountability measures ✔️Workplace Culture Revamp – Creating a disciplined yet positive work environment ✔️Leadership Coaching – Empowering the founder to manage teams effectively
Results Achieved
✅ Increased efficiency in project execution & on-time deliveries ✅ Stronger, more accountable team aligned with company goals ✅ A structured HR system that ensured discipline and professionalism ✅ A motivated founder who regained confidence in scaling his business
Today, his company is thriving, and he no longer considers shutting it down. From nearly quitting to building a successful business, the right HR strategies changed everything!
Rescuing a Business from Family Favouritism & Workplace Toxicity
Client Background
A company owner launched a business with the vision of growing rapidly. Believing in trust and familiarity, he initially hired family members and their references. While this seemed like a safe and reliable approach, it soon turned into a major roadblock for growth.
Challenges Faced
As the business started growing, the owner faced unexpected challenges:
Lack of Performance & Accountability: Family members and close references became complacent, treating the company as a comfort zone rather than a professional workplace.
Toxic Work Culture: These employees started dominating new hires, discouraging them, and creating an unhealthy work environment.
High Attrition & Rising Costs: New hires, unable to work in the toxic atmosphere, resigned frequently, leading to high attrition and increasing recruitment costs.
Emotional Struggles: The business owner wanted to enforce discipline but felt emotionally trapped, unable to take tough decisions against family members.
No HR System: With no proper HR structure, performance management, or reporting lines, the company lacked clarity in roles and responsibilities
After a consultation with the business owner, we implemented a structured HR framework:
Defined Roles & Responsibilities: Clearly outlined job descriptions, key result areas (KRAs), and reporting structures to bring accountability.
Performance Monitoring: Established a data-driven performance tracking system to evaluate employees objectively.
Company-Wide HR Policies: Introduced policies that applied to all employees equally, removing favoritism and setting clear expectations.
Cultural Transformation: Encouraged open communication, ensuring a respectful and professional workplace.
Fair Restructuring: Based on actual performance data, employees who adapted remained, while those unwilling to change were phased out.
Results Achieved
📌Improved Performance & Accountability – Employees knew their roles and were motivated to perform. 📌Reduced Toxicity & Attrition – The dominating behavior of old employees was neutralized, creating a welcoming environment. 📌Better Decision-Making for the Owner – With structured HR policies, the owner could make professional decisions without emotional burden. 📌Sustainable Growth – With a strong team in place, the company regained momentum and scaled efficiently.
Conclusion
What seemed like an unsolvable situation transformed into a thriving business with a clear HR structure, high-performing employees, and a positive work culture. The business owner, who once felt trapped, is now confidently leading his company toward greater success.